Privacy Policy

Dragonfly Glass Privacy Policy

The General Data Protection Regulation (GDPR) is a law on data protection and privacy for all individuals.  It became enforceable on 25 May 2018.

GDPR will have an impact on how Dragonfly Glass as an organisation handles, stores and uses personal data.

This privacy policy sets out how Dragonfly Glass uses and protects any information that you give Dragonfly Glass when you use this website.

Dragonfly Glass is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Dragonfly Glass may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from 01/08/2020.

What information we collect about you

We collect information about you if you are a client, if you fill in our contact form and if you sign up to receive our email newsletter. Website usage information is collected anonymously using cookies.

Clients
We will collect information from you if you are a client. For example, your name, business name, address, email address, telephone number, VAT number, invoices, receipts etc.

Contact Forms / Direct Email
If you fill in our contact form we will collect information such as your name, telephone number and email.

Email Newsletter Signup
We will collect and store your email address using MailChimp if you sign up to receive our email newsletter.

What we do with the information we gather

We will only use the information you provide to us for 1) reasons which we have been given permission, 2) as necessary to deliver the Services you purchase or interact with and 3) as we might be required or permitted for legal compliance or other lawful purposes.

We use the information you provide to us for the following reasons:

  • Internal record keeping.
  • To complete jobs such as registering domains on behalf of the client.
  • To contact/invoice you directly regarding ongoing jobs and our services.
  • To send emails or other information which we think you may find useful using the email address which you have provided if you have consented to receive email marketing.

Your data will only be shared and used by Dragonfly Glass’s employees. It will not be shared with any third party without the client’s prior consent.

Sharing with trusted third parties
We may share your personal data with third parties with which we have partnered to allow you to integrate their services into our own services, and with trusted third party service providers as necessary for them to perform services on our behalf. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

How you can access, update or delete your data

Clients / Contact Forms / Direct Email
You have a right to access your personal data. If you wish to update your information please contact us at info@dragonflyglass.co.uk. If you want us to delete your personal data and that data is necessary for the products or services you have purchased, the request will be processed only to the extent it is no longer necessary for any services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.

Email Newsletter Signup
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes you can unsubscribe.

How we secure, store and retain your data

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.

Dragonfly Glass has legal obligations to retain certain types of customer information for certain time periods e.g. for tax and or accounting purposes, we may need to keep contact details on file for longer periods if they appear on an invoice for example.

In order to safeguard your information, we will:

  • Ensure personal data is processed lawfully, fairly and in a transparent manner.
  • Data will only be collected for a “specified, explicit and legitimate purpose”.
  • Data collected will be relevant, adequate and limited to efficient communication with clients.
  • Personal data will be accurate and kept up to date.
  • Personal data no longer required will be deleted.
  • Personal data will be held securely.

If you have any questions about the security or retention of your personal data, you can contact us at info@dragonflyglass.co.uk.